Freeman’s also took home 3 additional awards
Freeman's Car Stereo, the premier retailer of mobile electronics in the Carolinas, has been recognized as the 2023 multi-store Retailer of the Year by the Mobile Electronics Association (MEA). The Retailer of the Year Award, announced at the annual awards ceremony in Las Vegas, recognizes a retailer that best exemplifies the characteristics of professionalism, service and expertise, as voted by peers, staff and judges throughout the Industry Awards process.
Freeman's Car Stereo was selected as the winner of the award based on their commitment to providing their customers with the highest level of service and support, their extensive selection of high-quality products, and their innovative approach to mobile electronics retail. The company's expert staff of technicians and sales professionals are dedicated to helping customers find the right products to meet their needs and budget, and they provide ongoing support and assistance to ensure customer satisfaction.
The company also received three 2023 performance awards: Best Online Presence, Best Customer Retention Program, and Best Customer Experience.
The Best Online Presence Award recognizes the company's outstanding performance in the digital space, including their website, social media presence, and online marketing campaigns. Freeman’s has consistently focused on creating an engaging online experience for customers, with easy-to-use navigation, expert advice, and product information.
The Best Customer Retention Program Award acknowledges a retailer’s commitment to building long-term relationships with its customers. Freeman’s customer retention program focuses on providing customers with personalized service and follow-up to ensure satisfaction and loyalty.
The Best Customer Experience Award recognizes exceptional customer service and dedication to providing a seamless, enjoyable experience for its customers. Freeman’s team of experienced professionals is committed to providing customers with expert advice, quality products, and ongoing support to ensure a positive experience with every purchase.
"We are honored to receive the prestigious Retailer of the Year award and three performance awards from the Mobile Electronics Association," said David Wall, CEO of Freeman's Car Stereo. "We take great pride in the quality of our products and the level of service we provide to our customers, and it's gratifying to be recognized for our efforts. This award is a testament to the hard work and dedication of our entire team, and we look forward to continuing to serve our customers and the mobile electronics industry with the same commitment to excellence that has earned us these awards."
The MEA is the premier trade association for the mobile electronics industry, representing retailers, manufacturers, and suppliers of mobile audio, video, security, and other mobile electronics products. The Retailer of the Year award is the highest honor given by the MEA to a retail business in the mobile electronics industry, and it recognizes the outstanding achievements and contributions of the recipient.
About Freeman’s Car Stereo
Freeman's Car Stereo is the Carolinas' best known and most respected name in car audio, car stereo, remote start, car security, wheels, tires, lift and lowering kits, marine audio, powersports audio, installation, home entertainment, and more. Freeman's exists for just one reason: making that car, that truck, that boat, that motorhome uniquely yours. In a world of generic, one-size-fits- all products, Freeman's is here to help you make that ride one-of-a-kind.
Freeman’s also has the distinction of being one of a few elite retailers authorized to sell the best brands in the industry both online and in stores. As an authorized retailer, the top brands know that Freeman’s can be trusted to deliver authentic product and the highest level of customer service.